1. Position: MT KEY ACCOUNT (KITCHEN & HOME LIVING APPLIANCES)

Location: Hanoi or HCMC

Job Description:

+ Support manager in co-operating with MT customers in the North (MediaMart, HC, FPT, VIETTEL, DMX…) or South (Nguyen Kim, Dien May Xanh, Dien May Cho Lon…)

+ Work with MTs P.I.C to assure MTs follow Cuckoo strategy and policy

+ Analyze market status and propose promotion plan for MTs

+ Follow up sales progress to assure sell-in/sell-out target

+ Work with internal departements for smooth flow of sales cycles

+ Do other works that requested from manager

+ Sales In: Work with manager to study and implement sales activities:

+ Stock &Upcoming update

+ Daily sales result analysis -> new PO proposal for MT

+ Follow promotion status by SI MT and SO PG

+ Receive PO from MT, check stock with SCM and feedback final PO for MT

+ Follow delivery status

+ Check monthly Sales In, Sales Out of MT

+ Work with admin on customer rebate confirmation

+ Work with manager on promotion review

+ Report request by managers

+ Weekly, monthly report

+ Key account management

+ Sales Out: work with SO team to assure sales target about offline sales

+ Check shop MT: Find SDA target and actual, Strategic product and price range, New trend product survey, Monthly promotion of SDA and effectiveness, Proposal of training program

+ Display management: Manage target display offline, proposal new one, Assure clean display in format, Check display shelf, product status

+ PG supervision: Survey PG qty by brands and their KPIs, Survey PG plan potential and propose to arrange additional PG

+ Report: Weekly report, Report request from manager

JOB REQUIREMENTS

– University graduate

– Have at least 3 year experience in MT sales in Electrical household goods.

– Logical thinking and target oriented

– Good presentation, negotiation, problem solving skills

– Good MS office knowledge

Benefits:

– Competitive salary plus incentives

– 13^th month salary

– Working time: Mon – Fri, 8:30 AM – 5:30 PM

– Social Insurance, Health Insurance, Unemployment Insurance following Law, contributed on full salary.

– Yearly Health Check-up program

– Professional, friendly, growth promoting & supporting working environment.

Working Location:

– Hanoi: The West Building, 265 Cau Giay, Hanoi

– HCM: 678 Building, 67 Hoang Van Thai, Tan Phu Ward, District 7, HCMC.

2. Position: SERVICE ADMIN STAFFS

Location: Ha Noi

Job Description: 

– Monitor and update warranty case information at authorized service centers

+ Receive warranty cases from authorized service centers and other channel: MT, GT, EC

+ Confirm the status for the service station to handle.

+ Update the closing shift on the system after the station reports the results.

+ Technical coordination of service replacement processing and LIVING installation.

– Hotline, Email, Zalo, Viber, Line…

+ Feedback information, product status sent for warranty.

+ Feedback information about purchasing components, component prices.

+ Feedback about policy and product warranty period.

+ Feedback on how to use the product for customers

+ Resolve product and service complaints.

+ Update Kichen and Living customer data.

+ Take care of Living service.

+ Control daily call quality.

– Make weekly/monthly work reports

+ Make warranty reports of stations weekly/monthly.

+ Report results of customer care calls.

– Follow instruction of NCS Manager to build policy operation service system

+ Open more Authorize Center Service (ACS) in the Nation

+ Prepare contract for the new ACS

+ Revise the price of Spare Part

+ Check the quantity of spare part need to make the request of MOQ

Job Requirements:

– Have at least 3 years of relevant working experience

– Good communication skill, teamwork skill, service oriented mind.

– Good at MS office (good excel skill)

– Agile, honest, detail-oriented, careful.

Benefits:

– Competitive salary plus incentives

– 13^th month salary

– Working time: Mon – Fri, 8:30 AM – 5:30 PM

– Social Insurance, Health Insurance, Unemployment Insurance following Law, contributed on full salary.

– Yearly Health Check-up program

– Professional, friendly, growth promoting & supporting working environment.

Working Location: 

– Hanoi: The West Building, 265 Cau Giay, Hanoi

Send your CV via: duyennt@cuckoovina.com